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FAQ

  • What are your opening hours
    Our Lekki clinic is open Monday to Saturday 10am to 5pm but you can purchase or book through our website 24/7.
  • What beauty services do you offer?
    We offer aesthetic treatments (skincare consultations, facials, peels, microneedling), facial and body waxing, spa services (scrub, massages), lash extensions and semi-permanent brows.
  • How do I book a treatment?
    You can book any of our treatments using our Fresha link https://www.fresha.com/a/amoke-skincare-lagos-centro-lekki-mall-15-admiralty-way-ms2mtug9/booking?offerItems=sv%3A11106139&initRecommended=true&dppub=true&pId=737038
  • I need a skincare routine, please help.
    A skincare consultation with one of our Aestheticians is the best way to go. They will go through a comprehensive questionnaire with you and observe your skin (if in-clinic). The output of this session is a full skincare routine and treatment plan.
  • I'm a first time client, what facial should I book?
    All first time clients are required to book a skincare consultation to allow the Aesthetician to find out their current routine, medical history and lifestyle details as well as conduct an in-depth skin analysis. One of the outputs of this is a personalised treatment plan. A facial may be the next step or another course of treatment.
  • Can I choose the Aesthetician I want?
    All our Aestheticians are trained and licensed by a recognised training institute and in some cases an international awarding body, so you can be rest assured that your skin in safe in our hands. Different aestheticians work on different days so unfortunately you will not be able to select the therapist you want unless they are working on the day you wish to come in.
  • What should I do and what should I avoid after a facial treatment?
    Your therapist will provide comprehensive aftercare instructions.
  • Will a Brightening or Advanced Brightening Facial get rid of my hyperpigmentation?
    A facial will not get rid of hyperpigmentation. It may improve the appearance of some skin discolouration. A proper treatment plan and home care regimen in tandem will help combat hyperpigmentation.
  • How many chemical peels do I need before I start seeing results?
    This is subjective and depends on the skin condition, the peel used and the strength of the peel. We typically recommend a course of 3 - 6 chemical peels and review your results during follow up appointments, then make a plan for further treatments.
  • Can I get a lash refill with you if I did the original lashes elsewhere?
    Unfortunately not. Lashes vary so much in quality and appearance so we would rather only refill lashes that were originally installed by us so we can guarantee the quality and finished look.
  • Can I get a brow touch up with you if I did the original elsewhere
    Unfortunately not. As we did not do the original brows, it would be seen as a fresh set
  • How do I place an order?
    Click or hover on the Shop menu, browse our range of high performance products, add to cart and follow the steps to conclude checkout.
  • Can I change an order once it's been placed?
    Send us an email within an hour of placing the order if you would like to make changes.
  • Where do you ship to?
    We ship all over Nigeria and the UK. We will soon offer shipping to all of Africa and the US.
  • I have acne, what Amoke Skincare products can I use?
    Anti-Acne Cleansing Bar Gentle Facial Cleanser Clarifying Tonic Hydrating Serum Pore Refining Serum Even Tone Facial Moisturiser
  • I have hyperpigmentation/dark spots/PIH, what Amoke Skincare products can I use?
    Even Tone Cleansing Bar Gentle Facial Cleanser Clarifying Tonic Hydrating Serum Pore Refining Serum Even Tone Facial Moisturiser Rejuvenating Rosehip Oil
  • My skin is dull, what Amoke Skincare products can I use?
    Gentle Facial Cleanser Clarifying Tonic Hydrating Serum Pore Refining Serum Even Tone Facial Moisturiser Rejuvenating Rosehip Oil
  • My skin is dry, what Amoke Skincare products can I use?
    Gentle Facial Cleanser Hydrating Serum Even Tone Facial Moisturiser Rejuvenating Rosehip Oil
  • My skin is oily, what Amoke Skincare products can I use?
    Anti-Acne Cleansing Bar Gentle Facial Cleanser Clarifying Tonic Hydrating Serum Pore Refining Serum Even Tone Facial Moisturiser Rejuvenating Rosehip Oil
  • How are Amoke Skincare products preserved?
    Our oil-based products are preserved with antioxidants to elongate the shelf life. Our water-based products are preserved with broad spectrum preservatives.
  • Are Amoke Skincare products organic?
    We may decide to work towards organic status in future but currently all our products are natural.
  • What is the shelf life of Amoke Skincare products?
    Currently our products have a shelf life of 12 months and a further 12 months PAO (period after opening). Over the next few months, we will be incorporating dates on all our products.
  • What percentage of Niacinamide is in the Pore Refining Serum?
    The Pore Refining Serum contains 5% Niacinamide to ensure it does not irritate those with low tolerance for Niacinamide, while still providing pigmentation control, sebum production and antioxidant benefits amongst others.
  • Do you have stockists outside of Nigeria?
    No. Our stockist are currently in Nigeria only. They are: Beauty Gallery Skinscience Africa
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